Shipping Policy
Thank you for choosing Miyen Foods. We are dedicated to ensuring a smooth and dependable shipping experience, so your orders arrive promptly and efficiently. This Shipping Policy outlines the guidelines and procedures concerning shipping and delivery. By placing an order from Miyenfoods, you agree to comply with the following shipping terms:
Order Processing Time:
- We aim to process and ship all orders within 1-2 business days from the date of purchase.
Shipping Methods:
- We offer various shipping options, including standard ground shipping and expedited shipping.
- The available shipping methods will be displayed during checkout, and you can choose the one that best suits your needs.
Shipping Rates:
- Shipping rates are calculated based on the selected shipping method, destination, and total weight and size of the package.
- The exact shipping cost will be calculated and shown during checkout before you finalize your order.
Estimated Delivery Time:
- The estimated delivery time varies depending on the chosen shipping method and destination.
- Please note that delivery times are approximate and may be affected by factors beyond our control, such as weather conditions or carrier delays.
Tracking Information:
- Once your order has been shipped, we will provide you with a tracking number via email. This allows you to monitor the status and location of your package.
Address Accuracy:
- Please ensure your shipping address is accurate and complete before finalizing your order. Miyen Foods will not be responsible for delayed or lost shipments due to incorrect or incomplete addresses provided by the customer.
International Shipping:
- If you are outside the United States, please contact us via email to place your order.
- For international shipments, please be aware that customs duties, taxes, and import fees may apply, and these charges are the responsibility of the recipient.
Shipment Delays:
- While we strive to deliver your order within the estimated timeframe, unforeseen circumstances may cause shipping delays. In such cases, we will promptly inform you and provide updates on the status of your shipment.
Damaged or Lost Packages:
- If your package arrives damaged or is lost during transit, please contact our customer support team within 3 days of the estimated delivery date. We will work with you to resolve the issue and ensure your satisfaction.
Order Cancellation and Changes:
- If you need to cancel or make changes to your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request. However, once an order has been shipped, it cannot be canceled or modified.
At Miyen Foods, we are committed to providing exceptional service and support throughout your entire shopping experience. Should you have any questions or require assistance with your order or shipment, please do not hesitate to contact our customer support team.
Best regards,
Miyen Foods.