Privacy policy
Last updated: 07/24/2023
Welcome to Miyenfoods (“the Site,” “we,” “us,” or “our”). Our Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our services, including visiting our website, making purchases, or communicating with us. Your use of our services signifies your agreement to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.
Changes to This Privacy Policy
We may update this Privacy Policy as needed due to changes in our practices, operational needs, or legal requirements. We will post the revised Privacy Policy on the Site and update the “Last updated” date accordingly.
How We Collect and Use Your Personal Information
To provide the best services, we collect personal information from various sources. We use this information to communicate with you, improve our services, and ensure compliance with legal obligations. The following sections detail how we collect and use your information.
What Personal Information We Collect
The types of personal information we collect depend on your interaction with our Site and services. Personal information refers to data that identifies or relates to you. The categories below describe the types of personal information we gather.
Information We Collect Directly from You
We collect information that you provide directly through our services, including:
- Basic contact details: Name, address, phone number, email.
- Order information: Billing and shipping addresses, payment details, order history.
- Account information: Username, password, security questions.
- Shopping information: Viewed items, cart contents, wishlist.
- Customer support information: Communications and messages with us.
Information We Collect through Cookies
We automatically gather Usage Data by using cookies and similar technologies. This data includes information about how you interact with our Site and account, such as device and browser details, network connection, and IP address.
Information We Obtain from Third Parties
We may obtain information from third parties, including vendors and service providers. Examples include:
- Support partners like Shopify.
- Payment processors for order fulfillment and payment processing.
- Online tracking technologies like pixels and cookies.
How We Use Your Personal Information
We use your personal information for various purposes, including:
- Providing Products and Services: Order processing, notifications, shipping, and customer support.
- Marketing and Advertising: Sending promotional communications and tailoring advertising.
- Security and Fraud Prevention: Detecting and addressing fraud or malicious activity.
- Communication: Improving and supporting our services.
Cookies
We use cookies to enhance and improve our services. You can adjust your browser settings to manage cookies, but note that this might affect your user experience.
How We Disclose Personal Information
- Vendors and service providers: Fulfillment partners, data analytics, customer support.
- Business and marketing partners: Collaborators like Shopify.
- Legal obligations: Responding to legal requests and enforcing terms of service.
Security and Retention of Your Information
While we take reasonable security measures, no system is completely secure. Please avoid sending sensitive information via unsecured channels.
The retention of your personal information depends on factors like service maintenance, legal obligations, and contracts.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These include the right to access, delete, correct, and limit processing. You may also have the right to object to sharing for targeted advertising.
Complaints
If you have complaints, contact us using the details provided. If unsatisfied, you may have the right to appeal or contact your local data protection authority
International Users
Your personal information may be transferred, stored, and processed outside your country, including the United States. We ensure appropriate safeguards for data transfers.
Contact Us
- For inquiries or to exercise your rights, call +1-646-420-5338 or email us at info@miyenfoods.com. You can also reach us at 418 Broadway, STE R Albany, NY, 12207, Albany, NY, 12207, United States.